I’m a passionate and results-driven professional with over 15 years of experience across diverse roles, including account management, customer service, education partnerships, and curriculum development. I have a proven track record in building lasting client relationships, providing effective training and onboarding, and delivering high-quality support that drives success. Whether as an Account Executive, Implementation Specialist, or Customer Service Manager, I’m known for my ability to connect with people, solve complex problems, and make processes smoother for everyone involved.


What sets me apart is my focus on collaboration and efficiency, combined with a strong background in educational technology and quality assurance. I’m proficient in Salesforce, Google Suite, and a variety of educational platforms, which allows me to streamline operations and create meaningful impact in every role. I thrive in dynamic environments where I can help clients achieve their goals while fostering long-term partnerships. Let's connect and explore how we can work together to drive exceptional results. 


 

Globally Experienced Education Leader | PMP Certified | Expertise in Compliance, Data-Driven Decision Making, and EdTech Solutions | Passionate about Client Success, Training, and School Operations | Seeking New Opportunities in Leadership & Compliance Across Education & Technology Sectors


Skills




Get in touch at carissajmatthews@gmail.com